This website is operated by FarmlyFresh Produce Private Limited, an India based company incorporated under the Indian Companies Act of 2013 . The policy is issued by ‘FarmlyFresh Produce Private Limited’. By placing an order on this site you are entering into a purchase/sale transaction with FARMLYFRESH PRODUCE PRIVATE LIMITED.The terms and conditions are enumerated as follows Definitions “Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time. or the “Site” means the online shopping portal owned and operated by FARMLYFRESH PRODUCE PRIVATE LIMITED which provides a plat to the shoppers to buy the products listed on the site. “Vendor”/”Seller”/”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on “Customer” / “Buyer” shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site. “User”/ “You” means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site. Eligibility You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations. Term This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides online shopping platform wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations. Termination Either User/ You or FARMLYFRESH PRODUCE PRIVATE LIMITED may terminate the agreement at any time, with or without cause. However, FARMLYFRESH PRODUCE PRIVATE LIMITED reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice. Modification of Terms and Conditions FARMLYFRESH PRODUCE PRIVATE LIMITED may at any time modify the terms and conditions contained on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions. Online Shopping Platform You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. FARMLYFRESH PRODUCE PRIVATE LIMITED accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the products ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer/ cash on delivery as the case may be, FARMLYFRESH PRODUCE PRIVATE LIMITED shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description. Product Pricing Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. FARMLYFRESH PRODUCE PRIVATE LIMITED reserve the right to cancel the order in case a wallet (excluding any cashback benefit) is refundable by placing the request to the customer support. Refundable amount is credited to the customer’s bank account shared using the link sent in SMS by the FARMLYFRESH PRODUCE PRIVATE LIMITED. Refund is credited within 5-7 working days of sharing the bank details. Cancellation Policy Customer can cancel/stop their subscription using FarmlyFresh mobile application or by reaching out to the customer support. Entire Agreement These Terms and Conditions, together with privacy policy, and other rules and policies posted on the site, which are hereby incorporated as set forth fully in these Terms and Conditions, constitutes the entire agreement between you and FARMLYFRESH PRODUCE PRIVATE LIMITED with respect to your use of and material available through the site, and supersedes all prior or contemporaneous communications and proposals between you and FARMLYFRESH PRODUCE PRIVATE LIMITED with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved. Communication By registering with FarmlyFresh, you give us the permission to send you notifications on WhatsApp Billing Policy & Payment · The billing cycle for customers is 15, 30, 60, 90, 180 and 365 days. · In case of bill payment by cheque, please draw the cheque in favour of FarmlyFresh Produce Private Limited..’ · In case of bill payment in cash, please submit the OTP that is sent to your registered mobile number before handing out cash to our delivery partner. Return Policy Only under 2 conditions a product can be returned 1. If there is damaged, broken or no seal 2. If you receive the wrong product Returning of Used bottles All the milk bottles that you get from FarmlyFresh has to be returned back. For one time buyers, it has to be returned there itself after receiving the product from our delivery executive. For subscribers, it could be returned on the next delivery date after receiving the product, to the delivery executive and take the fresh one. Failure to return the bottle would result in a penalty of 50 rupees. Pre-paid Products To place an order for a prepaid product, you are required to pay up front through various payment gateways listed on our site and app Communication Policy By signing up with FarmlyFresh, customer agrees to receive communication on WhatsApp, push notifications, SMS, Email, Customer Support Call, App and Website Disclaimer “We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.